axs tickets disappeared

Thats precisely what happened to me years ago I bought $400 tickets and the guy transferred them to me, then proceeded to transfer them again, Im assuming scamming multiple people. What a waste. Payer 4,10 (Page St. Maximin) 38,8 km. Their customer service is also by far the worst i have EVER experienced. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. Just buy straight from the venue! Even just a lil tickets under revision or similar would be fine. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). I have the app and have refreshed, but my tickets are not there, please resend. Cookie Notice Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. Twice this week my family has tried to transfer tickets from one AXS account to another. This is horrible, such a terrible app. then to me it seems something is missing from the transaction. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Thankfully I checked it first thing this . Copyright 2023 Apple Inc. All rights reserved. Tickets probably arent being delivered until 1-2 weeks before the show. With the AXS app, you can. I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. Report Issue, - Legit tickets sent within a few minutes, - Redirected back to the beginning with prompt saying Something went wrong. Apparently only 2 people actually made it to the meet and greet that day. I have a problem with AXS Tickets Are you having issues? Then I heard nothing else from support. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. I'm unable to not only log in to the app on my phone, but also on my computer. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. DO NOT USE THIS COMPANY! We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. Select the issue you are having below and provide feedback to AXS Tickets. When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. Its all a fan needs, all in one app. I can log in on my computer but not on the AXS app on my phone. find great events near you, buy 100% official tickets, sell your seats if you Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. If they pay you now, there's no insurance for them if the new owners are refused entry. How you have this market largely cornered is beyond me. Please fix this and I hope there is no other fans that will experience the same thing as me. This helps prevent ticket touting and help combat illegal counterfeiting. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. Sortir et rejoindre la voie. I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. I am so sad and frustrated. I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. After the concert I ask a staff member what's up, and they say the meet and greet was before. With the AXS app,. I can't even get into the the app on my phone. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. WHY cant they just refund my credit card and WHY is it they dont want my cr card #? Im very easily to forget my password. But yeah Im NEVER using them again What happened to you? This is happening for the AXS, and RedRocks Mobile Iphone App. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. Ive used the Flash Seats app for years with no problems. And the pending charges. No content will load on the Iphone App. Now, tell me why this is happening. I downloaded AXSTickets and followed all directs (which appears some people cant follow here then complain bc they did not follow them), bought the tickets, confirmed my account and they were sent legit within a few minutes. When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself. Get started today. My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. This is the ABSOLUTE WORST APP I have. What a stupid, stupid product decision. To download, simply open and view your tickets in the app. At that point, you must then go BACK to AXSTickets and sign in to see your tickets. Especially if you cant even get it for work properly. I was worried that they had been cancelled for some reason after reading that it has happened to others. HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. Never use this service again. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. What is wrong with the App, if I delete it and reinstall will I lose my tickets? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Press J to jump to the feed. Then AXSTickets froze, so I killed and restarted it. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! This was after spending quite a bit of time talking on the phone with customer service before we left home! I purchased two tickets a couple weeks ago through a friends app but eventually made my own app so my friend could transfer the tickets too me instead. Must have been a blip. 12 hours ago. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. IOS 16.2 on Iphone 11. We know that fans of live entertainment have been looking for a solution to these issues for a long time. Tickets never arrived (not the first time this has happened with me). Get the AXS app from App Store or on Google Play. I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. You need a connection to download your tickets to the app. Mine wasn't working earlier, but just checked and now showing in the events section. The first time, was for. I have deleted data and cache to no avail. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected. Then the final queue starts for buying tickets. I would give AXSTickets no stars if i could. I expect much more from AXS!!! Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. This is for London (October). AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. Theres so much to see. Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. Official Tickets and Your Source for Live Entertainment | AXS.com NOTHING. On android, goto "Settings" click AXS Tickets app. Nope. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I got to the event, having paid for 10 tickets, and the etickets didnt work. Seamless transaction, everything worked out perfectly and no issues getting in. I always try to pay with PayPal, just for their excellent refund policy. For me it just says "Access To Website Blocked" which makes me extreamly worried can't acces my account, my tickets and my order confirmation email has "broken image file" icon under venue, calendar and tickets. Extremely frustrating. Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. "Swan Lake" tells the story of a young . LTE/3G/2G (auto connect). 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