Xplor offers a seniors discount only for Mexico residents, 50% off the regular price (valid only at the Park's ticket booths, presenting an INSEN or INAPAM credential issued by the government of Mexico). Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Lock in the lowest price from these sites. View Hotel 1,774 reviews 0.3 miles from Hotel Xcaret Mexico Free Wifi Free parking Visit hotel website All Inclusive 2022 Occidental at Xcaret Destination View Hotel 22,576 reviews 0.4 miles from Hotel Xcaret Mexico Free parking Pool All Inclusive 2022 Palmaia - The House of AiA View Hotel 819 reviews 1.3 miles from Hotel Xcaret Mexico Free Wifi Business travelers can take advantage of the business center. (I loved Fuego on my last visit). "Its a great place to stay . Canadian Dollar (CAD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. We have lockers for two people where you can keep a backpack with all your belongings (deposit is not necessary). +1-888-675-2083. Yes, you can contact the photography customer service center While buying your ticket online, a list of hotels where pick-up is available will be displayed. No, in Xplor the use of snorkel equipment is not necessary, thats why we dont offer it. I have sent multiple difference emails requesting assistance with no response. Children under 4 years free. I will not repeat everything that has already been said. Xcaret Photo Pass is a great way to save your memories of an unforgettable day in the Riviera Maya. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application: App Xcaret. Simply click on foto@xcaret.com and choose one of the options to search your photos. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We are looking to give Mother Earth some of her kindness back, your reservation in Hoteles Xcaret contributes to the actions that Grupo Xcaret has implemented under our Sustainability model; to ensure conservation, diffusion and development of the natural, sociocultural and economic heritage for our future generations. Minimum age allowed is 5 years old. Did you know you can find the best available rates by booking in advance? With only 63 suites in front of the Caribbean Sea, our first adults-only boutique hotel, shows an intimate, sophisticated and relaxed Mexico. Learn all the information in our Privacy Notice, Copyright 2019 Experiencias Xcaret Parques, S.A.P.I. Hotel Xcaret Arte is a hotel experience in front of the Caribbean Sea, that makes hospitality a sensitive proof of the artistic wealth and sustainability in Mexico. It has 900 adults only (young adults ages 16 and up) suites inspired by artists of Mexicos culture, 10 gastronomic experiences under the care of the best Culinary Group in Mexico and an eco-integrating architecture so that you can feel pampered in an atmosphere of astonishment with no rush. - Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. Can I submit job credentials and/or payroll to enter as a Quintana Roo resident? I will absolutely return to Hotel Xcaret: for the amazing scenery, the tremendous food and drink, the gorgeous amenities, but more than anything, I will return for the experience provided by the incredible staff. No problem! Operating hours: Monday to Friday from 09:00 to 19:00 Hours. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay Wyndham Boston Beacon Hill. Dear Katie F,What a great five-star review to read, we are absolutely thrilled that your All Fun Inclusive experience was just wonderful. We use own and third-party cookies to improve your experience on our website. 1.- Enter your download code. At the park we offer spaces for relaxation where you can find chairs and hammocks at your service. Remember you can purchase water shoes at our shops in Xplor. 3.9/5 Very Good! This is my happy place, my own personal paradise. I mentioned in the fans of Hotel Xcaret Facebook community that one employee impacted my vacation tremendously and I dont know his name. During our stay we took advantage of all of the parks included, and enjoyed the Xichen Deluxe tour, as well as the Coba/ Xel Ha combined tour. If it rains, can I cancel or change my date of visit? You don't have to worry about your phone or asking ppl to take pictures for you. My daughter wanted to go back to La Cantina on our final night at the resort just to see Roberto again. . On a PC right-click on the file and select the option to extract. You must have at hand your bracelets, the number of your helmet, and the date of your visit. Prices vary according to season. 123 Old River Rd., Andover, MA 01810 ~11.96 miles northwest of Middleton center. Are the downloaded files of high quality? It does not include photographs of dolphins activities, Photo Drone, Photo Xunset, or archaeological sites. A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. You must present official ID (IFE) with address in Quintana Roo. Horario de atencin: Sbado y Domingo de 09:00 a 15:00 Horas. Within Mexico. Hotel Xcaret Arte is an Adults Only hotel that pays homage to Mexico's best artists, where you can experience art from its beginnings, through workshops, exhibitions, happenings and special events. No, only Tour option includes round transportation from Cancun and Riviera Maya. Face the only whitewater rapids in Cancun, cross a circuit of ropes hanging in the air, drive a Monster Truck, board a jet boat, ride a kayak and fly in a zip-line. Omni Boston Hotel at the Seaport. Traveling on business? 800 006 FOTO (3686) Pick up at the airport could not have been easier. Occasionally, birds would land near him and hed speak to them or laugh at them. Customer Service hours: Monday to Friday from 7:00 AM to 12:00 AM / Saturday and Sunday from 7:00 AM to 10:00 PM (local time), Receive exclusive information and promotions via email. No, only TOURS include transportation departing from Cancun or Riviera Maya. At the end of your stay, you can buy the photos at the store Tienda de Fotografia. Find the best rates by booking your stay in advance at Hotel Xcaret Mxico, which includes unlimited access to all Grupo Xcaret parks, plus other benefits in our All-Fun Inclusive concept. Doubletree Boston Andover Hotel. The staff in the restaurants and working around the pools I had no problems with; they were fantastic. The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement.Transportation airport-hotel-airport and hotel-parks-hotel is also included.Welcome to Hotel Xcaret Arte, welcome home! Depending on the operation, transfer could be in a van or luxury bus. Just a weird housekeeping issue I guess we had. But we purchased the photo package 2 parks & the hotel. Enter the heart of the Mayan jungle. Book today and enjoy all the All-Fun Inclusive benefits that are part of the experience of living Mexican art. What can I do? We list the best Doubletree Hotels Middleton venues so you can review the Middleton Doubletree Hotels hotel list below to find the perfect place. There is not an exclusive activity for young children, but they can do them all, if they observe the requirements for each activity, and must be accompanied by an adult all the time. . The amphibious vehicles are limited to two adults and two children. The hotel's 24-hour gym, a rooftop terrace, and 2 bars/lounges are among the featured amenities. 800 yards of a cavernous adventure through flooded caverns, jungle paths and aquatic slides. However, I just feel that the management fell a bit short on the front end of things that could have made our stay so much easier. per night. de C.V. | The Rafts circuit is 342 yards long. If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Display as a link instead, However, we would appreciate if you could inform us about the exact date you will visit the park. If you make your purchase through our contact numbers, the operator will inform you if there is a pick-up at the hotel where you are staying or otherwise, the closest hotel for this service. If you visited our Xcaret Hotels: fotohoteles@xcaret.com You can also enjoy more vacation time, having special access in our ticket booth express, for purchases made on Internet or Customer Service. 2003-2023 Lexyl Travel Technologies, LLC. I communicated with guest services manager, Talia, before arrival, to book our excursions and ask a few questions. No one was watching him, and yet, he smiled the whole time. If you visited our Xcaret Hotels: fotohoteles@xcaret.com 50 Park Plaza at Arlington Street, Boston, MA, 02116. I live and work in Quintana Roo and I dont have IFE. Yes the resort is beautiful and access to the parks is great. But the bracelet also gives guests access to innovative photo stations conveniently located throughout the resort and the various theme parks, including Xcaret, Xel-Ha, Xenses, Xplor, and Xplor Fuego. How long are the underground rivers (Rafts, Underground Expedition and Stalactite River Swim)? Enjoy a meal from the restaurant and perks like free WiFi. Can I submit my purchase confirmation on my phone and/or tablet? DoubleTree by Hilton Hotel Boston - Bedford Glen. At what time will I be back at the hotel? In the natural wonder of the Riviera Maya you will enjoy swimming, snorkeling and interacting with the marine life of an inlet, as well as unlimited food and drinks. No, we only accept IFE. Round-trip transportation to Cancun plus ferry to Isla Mujeres are included. 1.- Enter your download code. Months without interest, only with major participating bank cards issued in Mexico. What is the price admission to Xplor Fuego for children? But when we tried to get checked in the second time, it just seemed as if Fanny was in a rush and trying to get to the next person. Yes, you can contact the photography customer service center Should you decide to come back to this destination, please do not hesitate to contact us through this media, as we will be delighted to arrange every detail of your stay with us, to ensure you take the best of Mexico with you.Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. Our hotel prides itself on providing five-star service, yet in some cases, mistakes can occur.We have shared your feedback with all the involved departments so we can continue to improve our services, as it is distressing to see loyal guests depart with a poor perception from their experience. the brand new all-inclusive, all-fun luxury resort in the Riviera Maya, Mexico. Allow nature to hold your body and soul, renewing you by relaxing and stimulating your senses and health. Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Your vacation will be memorable while enjoying the best parks in Cancun and Riviera Maya. Indeed, a great endorsement of our commitment to provide exemplary service to each and every guest. Their eco-integrating design and premium amenities make them unique. Free self parking is free for guests, and you can enjoy a meal in one of the 15 restaurants. This luxury hotel features a casino, a full-service spa, and a nightclub. Subject to availability. Most activities involve water and your camera might get wet. Children must present ID from school with address in Quintana Roo, or school report card with photograph. Unlimited non-alcoholic beverages (coffee, chocolate and fresh flavored waters). No one wants to post vacation pictures a week after they get home, they want them as soon as possible. La Casa de la Playa. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. Everything is close you dont have to move your car at all. He was knowledgeable about the resort, the general area, and was very happy to make conversation. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. The entry of food and beverages to the Park is not allowed, and it is not necessary as the admission to Xplor includes them. However if at the end of the day there are not so many people, then, youll have the chance to re-engage in an activity. Come and live the Riviera Maya adventure. Ruble (RUB): Visa, Mastercard, Diners, Discover, JCB and Paypal. We thank you for the time invested in sharing such warm comments with future travelers around the world.We hope this will be the first of many more visits to come! We had a great time at the parks and used the Xelfies feature to take pictures at all the parks we visited.We have a big family so we had 3 rooms in total and bought the photo pakage $190 US per room only for the access codes for 2 of the rooms to not work at all and return an error message that the code is invalid.We have called multiple phone numbers just to be hung up on a redirected to different numbers that lead to no resolution and emailed multiple emails that result in no replies.Today we called for the 4th day in a row just to be told that none of our emails would get responses any time soon because there are over 600 customers with similar problems in front of us.This is outragous and has led to us losing so many of our vacation pictures. ( NO KIDS ). There are several options of payment depending on the currency chosen on our websites. Chilean Peso (CRC): Visa, Mastercard, Diners and JCB. Korean Won (KRW): Visa, Mastercard, American Express, Diners, Discover and JCB. de C.V. | The experiences of each Casa will open your senses to an authentic Mexican vacation. 5 floors in property. The photos of you and all your companions in a single package for you to fully enjoy your visit. I feel like we had no idea what our "magic wristbands" did at the resort. He is a pool technician. 5th Ave 10. Hotel Xcaret Arte is a homage to the best Mexican artist. The ALL FUN PASS Is definitely worth it if you visit multiple parks a day, but it can be exhausting which lends to the high cost but I belive the true value would be if you were a family of 4, 2 adults and 2 children. Get your Photo Pass and take home all the pictures of your experience at a special price. Sorry, we dont have them on rent, neither wheelchairs nor strollers. (01152) 55 4163 7327 My package also expires in a few days. Children must present official ID (passport or birth certificate copy) at the park's ticket booths. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dear Jeff D,First and foremost, we would like to thank you for taking the time to share your feedback with us. Stalactite River of 430 yards to swim inside ancient caves. Re: Xcaret: photo pass worth it? I can see them but they all say sample on the and not able to download.

Also, you can glide in zip-lines at Xplor, be part of a great Mexican party at Xoximilco, or put your senses to test at Xenses, live an unlimited nighttime adventure at Xplor Fuego, and experience six exciting activities at Xavage.