tradesy return policy for sellers

They have stolen money that is mine. Only complaint, I got an email offering $50 off my first purchase AFTER it was on it's way, so I'm not sure if I'll get to use it. This company does not typically respond to reviews. Send us an email at team@tradesy.com, and we'll make this right. Autor de l'entrada Per ; Data de l'entrada calexico west port of entry hours; 12 month libor rate 2021 . Tradesy almost ripped me off of my $1,600. And as of 2023, eBay has over 135 million active users on its site and over 600 thousand monthly downloads of its mobile app on Google Play and Apple App Store. Once your listing is live, youll be notified immediately via email. Clearly the buyer wore the dress out to an event and returned it seven days later. Just emailed seller for options. I had to call multiple times asking wheres my money! The sellers used to be able to keep their earnings. The product is outstanding but it took longer to get it than I expected. I will write to BBB and I hope people will do the same. It may also have been my fault because I received a previous handbag order in a few days, so I assumed this would be the same. So if you put your trust on tradesy, you are 100% WRONG and will get scammed. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Banks vs. Credit Unions: Whats the Difference? This ensures that our customers almost never receive inauthentic items. If our Quality Control and Authentication review finds the item did not match the listing, you may have any seller badges removed, and your account may be negatively impacted. So pleased. never again. We recently received your feedback and wanted to follow up with you. Fast shipping and excellent condition! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. then saysit will take a while for the smell to go away I was elated that an item that hasn't sold on Poshmark for a year has sold on Tradesy. I have made good money with zero returns. And I have to spend hours searching hoping to find the very few items that aren't because I keep getting messages to use my credit before it's too late. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. THIS IS THE KIND OF CUSTOMER SERVICE YOU GET FOR YOUR BUCK. Worst selling app ever!! I sent them back for authentication and supposedly the authentication process by Tradesy was done. Although it is popular for selling luxury items, you can also sell secondhand clothes on Tradesy. Bunch of Bullies! Fashion items that are not sold on Tradesy include: Tradesy is an app and a website that allows users to sell secondhand ladies high-end fashion and luxury items, such as clothes and shoes, at reasonable prices. not a big savings but something. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. Like most resale services, the amount of money you earn on Tradesy depends on the effort you put into it. After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. Tradesy has a very liberal return policy and a very high return rate; they're notorious for it. The offer made by a buyer can only be up to 30% lower than the price you have set for the sale. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. Sold a brand new Gucci sunglasses retail value of 1195 dollars and the buyer return back old used damage sunglasses. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. I am still waiting to receive my bag back. Wish the sellers would provide more details of items for sale as some listings are bare minimum. Everything went to expectation. Sell the bag on our site! This means that you can only list 250 products per month. It's Andrew from Tradesy, I hope this message finds you safe and healthy! A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. Tradesys alternatives and competitors include eBay, Poshmark, Rebag, and Depop. Tradesy has a flat commission rate of about $7.50 for sales under $50. On the other hand, Tradesy is majorly based on womens clothing and accessories and is a bit more selective in terms of brands you can sell. Tradesy will also ensure that the item's quality will not be compromised due to several shipments. Additionally, eBay has achieved more global standards than Poshmark, letting sellers sell both domestically and internationally. This usually takes, Any wear or flaws must be mentioned in the description and pictured on the photos. Tradesy allows you to list as many items for sale on the site without any additional fees. The label is free of charge and you will be able to print it from your Vestiaire account at the time of shipping. Please know both our commission fee and Transfer Fee are noted for you to review before publishing your listing. She followed through with that. How Tradesy Return Policy Works: Tradesy return policy made simple, fair, and easy for both buyers and sellers. This is to enable you to attract customers. If the item is found to be a replica you will be refunded in full. With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. Tradesy is one of the most popular peer-to-peer resale marketplaces for buying and selling women's clothing and accessories. Youll find a lot of answers to your questions about exactly how Vestiaire Collective works in our FAQs, but we thought wed kick off with a few key things you might want to know about when selling on Vestiaire Collective. You have to do it fast otherwise .. also tradesy dont pay you right away for commissions on your stuff that you selI. As a seller, you can also propose offers to users that liked your items. I hope the class suit action closes this scam company down! Supposedly the $800 Chanel earrings I purchased were real.They literally started turning green right away.. Back; Categories; Clothing; Bags; Shoes; Watches; Jewelry; Accessories Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. The person who started the class usit actin has proof of same. Do know that Tradesy will continue to inspect every returned item for your protection and to ensure that the item is in the same condition as when it was sold and to prevent any type of fraudulent behavior. Maybe I don't know how to use the system most effectively. The item cant be unbranded, and we may not accept the brand. Like most e-commerce sites, Tradesy has a shipping fee. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. I received a YSL bag that was counterfeit and item was sold new with tags. Anyways, I was looking forward to having my earnings available, when at the LAST MINUTE that a return is eligible (4th day), the buyer requests a return. The above statistics have triggered an increase in the number of online sales platforms for secondhand clothes. To us, your feedback is everything, wed love to hear from you. We're so sorry to hear about the trouble regarding our commission rate! If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there. Up to 44 Million women have bought secondhand items in 2017. This purse is amazing! Have never had a Tradesy problem in several years of selling. Learn more here. They were well-packaged and beautiful. They not gonna pay you for your damaged returns. Now it is Vestaire and nobody will help me. We want to do anything we can to make each experience worthy of your best possible rating! Sellers on Tradesy can enjoy a prepaid and pre-addressed shipping kit for packaging the item and then delivering it to a preferred drop-off location. Anyone can write a Trustpilot review. However, if you are a professional seller, buyers will have, Payment works a bit faster on Vestiaire Collective. It came beautifully packaged. Regardless, we're terribly sorry for any trouble or inconvenience our current Return Policy has caused. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. We also ensure all reviews are published without moderation. Don't Do It! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. They prefer people that they can control. I didn't receive a full refund for a cancelled order Returning an item to a Professional Seller General Before ordering General Report an issue There was a hundred dollar coupon, and the bag was described as gently used. If your item is shipped directly to the buyer, you will be paid 72 hours after delivery, as long as there are no issues. One seller was screwed out of 2,500 and never received her property back. Tradesy has a consumer rating of 4.7 stars from 35,456 reviews indicating that most customers are generally satisfied with their purchases. On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach. So if the wedding dress doesn't fit, for example, the buyer is out of luck. I'll never purchase anything from this scam company. It also provides phone and email support. We enable millions of customers to sell what's in their closets and fund their next shopping spree. i forgot to add their promo code which would have saved 60$ on my 700$ purchase. Furthermore, Tradesy statistics guarantee its sellers that 80% of the returned items are being sold the second time around. Isa. My luck seems to be that if I'm really interested in something, but still want to shop, other women seem to zone right into my vibe;-) It's happened before where someone snapped it up before I could get back to buy it. If you are a buyer and want to return an item for any reason (unless the item is a final sale), you can return it by following the steps below: 1. Service 517 Value 266 Shipping 271 Returns 107 Quality 3609 This company does not typically respond to reviews Positive reviews (last 12 months): 94.1% The platform enables you to find a luxurious wedding style at a fraction of the cost. If you question TRADESY, they will shut your account down, and they do so WITHOUT even talking to you. Expected pay: NA Husl$core: $$ Commissions & fees: 15% to 20% Where: Nationwide Requirements: Be 18 or over, or have your transactions supervised by an adult; items to sell Review: Buyers are unable to return items, but if they get an item that does not match the listing details, they can contact Vestiaire Collective to have the item inspected and authenticated by experts. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 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Then, you can convert your earnings to site credit and use them to purchase items on Tradesy during your next shopping spree. 2023 Trustpilot, Inc. All rights reserved. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. Each of your unique items must have its listing on the platform. To get started, youll need to download the Tradesy mobile app on Android or iOS devices and sign up. I have read on other sites that Tradesy keep the returns and seller is SOL. -Tradesy will return all items under $150 back to the seller if buyer requests return. You can see more about making an offer and settings, Welcome Tradesy Sellers! Tradesy are ignorant, unprofessional and teamed up with a company (authenticate first) who have their heads where the sun don't shine. Every thing I have bought from this site is FAKE! With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. Tradesy is a great marketplace for fashionistas selling high-end, luxury items for a reasonable price. I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. Im not the only one who has submitted complaints. I had subterranean expectations, but I took the chance since Tradesy gives a site credit. Backed by the National Science Foundation, I've also had my funds say they went through on Tradesy but checked my. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. It enables you to post as many items as you want for free. No problem. See more, Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. Consumers satisfied with Tradesy most frequently mention great experience, customer service and fast delivery.Tradesy ranks 1st among Used Clothing sites. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. No problem. It's about time Tradesy were taught a lesson and realized that they have no right to keep sellers property. Tradesy Return Policy for Sellers. Next is shipping the sold item. i bought a bag for over 700$ this is my 4th purchase. I'm very happy I did it! This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. If youre facing a similar situation, this Tradesy review will help you to decide the best platform to sell your clothes. Submit Your Return Request when do I get to use this 25 hundred dollar bag? I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. Be awareit could get returned back to you cuz is smells so bad, and this company will be earning their commissions, all the while they will DEDUCT further fees from you! We want to do anything we can to make each experience worthy of your best possible rating! Enables you to set prices for items based on your preference. THEY NEED TO BE TAUGHT A LESSON! Worse selling app!!!!! Buyers who are doubtful about the quality and authenticity of the luxury items they purchased can have them sent to Tradesy HQ for authentication assessment. You can withdraw your earnings using a debit card, ACH transfer, or PayPal. They charge you another fee of 2.9% for what they call a safe transfer fee and then wait 7 Business days before they initiate the ACH transfer. thanks. For sales over $50, Tradesy deducts commission of 19.8%. This is a great space to write long text about your company and your services. To report, simply click the flag button on the item page, and the luxury authentication experts will take a look. I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. when not using bag to take the lining out. Once we receive it, well email you to confirm the return has been processed and your Tradesy Site Credit will be available.If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. FAKE prada duffle bag and im done. Can You Pay Off a credit card with another Credit card? I sold a $1500 Herve Leger dress which I had only worn once. Not to worry, as this article will provide you with everything you need to learn before listing your items for sale and keeping your earnings safe. Thank you We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Last experience was not so good and never received. Any company that holds your available earnings an additional 7 business days (so that they can earn interest on it, Im sure) is ripping its sellers off! These earrings are 100% fake and look awful. Smell will go away You might be surprised to learn some of the restricted categories you should never sell on the Tradesy. Salers on Tradesy are required to pay a transfer fee of about 2.9% of the total amount when they receive their earnings. I'll be checking with you first on all my luxury purchases. Hi Nikema,We recently reviewed your feedback and wanted to follow up with you. Tradesy set up measures to guarantee the authenticity of all the listed items on the platform. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. It was delivered December 29th. Verification can help ensure real people write reviews about real companies. We enable millions of customers to sell what's in their closets and fund their next shopping spree. Hand-written note along with a cute thank you card on the inside. Or, if, No college? No explanation why, nor when I can expect my property back. PleaSe do not trust their promise of selling AUTHENTIC items ! among us voting screen generator; hidden valley transfer station hours. Privacy Policy. If you plan to sell more expensive items, then eBay may be a cheaper platform as it offers a lower standard sales fee. Completing the purchase was relatively simple, quick and frustration free. Tradesy are shady. We will see. I am very happy with my LV Nice BB. SoNOIm NOT GOING TO SELL A MOLDY BAG on your FRAUDULANT SITE! - just as described by the seller. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. However, the fee is added to the sale price of every listed item. OneShop knows how challenging it is to resell online. Is the commission rate different on Vestiaire Collective? Over time, Tradesy has gone on to become one of the best e-commerce and e-marketplaces in the world. Horrible experience. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return as a misrepresentation claim within 4 days of delivery. New Arrivals I have yet to find any evidence of wear on the bag-it is impeccable. While the seller may have purchased a bunch of bags to resell, that would definitely make me nervous. However, where it is probably a good place to buy, the sites high commission structure makes it a costly choice for sellers. In addition, there are thousands of designers and brands available on Tradesy. Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. You can also use your earnings to shop for items on Tradesy that youd love to have or are interested in adding to your inventory. no one likes to get ignored, especially when spending a thousand $$$$. Last updated Feb. 14, 2023 by Peter Jakes. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. I will definitely recommend Tradesey to those looking to purchase a quality designer product. When we moved over your listings, we had to change the listing to ship with a prepaid label since Vestiaire Collective does not offer shipping kits. I finally disputed it with the credit card company. I will not purchase here again. This company is a rip off.