Add my review rating of "1" to the other 48 (of 51). Take advantage of available Arriva bus coupons in order to get discounted Arriva fares. Discover how our travel solutions can help your business. To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. I was told I was booking adjoining rooms **** and **** at $1399/pp for first two passengers in each cabin and $799 for the third, plus taxes and port fees. we had to run everywhere and nearly missed the fly. Registered in England. Overall a great experience to get around. Open your web browser and sign up for DoNotPay. Contact our PR team Read the latest news in our newsroom 2023 Arrive Photos; 20. Don't worry, the bus will make stops during your bus trip so that you can stretch your legs, use the toilet and get some snacks. You can compare prices, amenities and times by searching for a route. You can also download your favorite movies, TV shows, and audiobooks or bring a good book. Salarischeck. BBB Business Profiles generally cover a three-year reporting period. Vacatures zoeken. Customer Service Representative yearly salaries in London, England at Arriva. A bus operator in the North West. Need to contact Arriva customer service? Weve helped millions of people find a resolution. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. Below you will find many ways to come in contact with us. We offer businesses added benefits that help attract new employees and retain existing ones through travel reward programs. So we paid for nothing. The next day, I began to get harassing emails from *************** repeatedly threatening to have canceled our reservations. Average salary for Arriva Group Service Controller in Worcester Park, England: [salary]. 5 passengers total in 2 cabins (3 and 2 respectively). With arrivia, you can harness the emotional power of travel to attract new customers, members or employees while engaging existing ones. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We help businesses with membership groups provide travel solutions that engage their members with personalized marketing and branded customer service capabilities. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? Based on 9 salaries posted anonymously by Arriva Group Service Controller employees in Worcester Park, England. 866-871-9336. Find nearby departures, local service updates and more. Staff was not speaking english in Veli Losinj, which was not really practical but everything went well. We recommend arriving early and communicating with the Autobus Statzione ticket staff at your preferred city (ours was Trieste) to make sure you know where to actually find the bus at the appointed time. Get weekly updates, new jobs, and reviews. Tight schedule? What salary does a Customer Services & Support earn in your area? Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00. Consumer guides, newsletters, surveys and more! There are many ways to contact us: Fill out our Customer Services contact form Phone our Customer Services team Unfortunately, it isn't always easy to get in touch with a live support person when contacting companies like Arriva. Doorgaan naar hoofdinhoud. You are already subscribed to this newsletter. There are no meals or snacks offered on Arriva buses. Customer Reviews are not used in the calculation of BBB Rating. Upload je cv. Arriva plc. All rights reserved. 302 - A wing, Eureka Tower Mind Space Arriva plc. Have you suffered a mishap or accident in one or with one of our vehicles? No, there is no WiFi on Arriva. We have to pay for luggage although there on tickets was written two baggages included. With our coverage of all available Arriva bus lines, we make sure you are able to get to where you need to be. Contact - Arrive Contact Us Sales We'd love to talk about how we can work together. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Our award-winning collaborative culture of delivering excellent customer service, custom-branded solutions and innovative technology is like no other in the industry. No worries, you can use your time on the bus to catch up on some much needed sleep! UK, Tel: +44 (0)191 520 4000 We bought two tickets which included luggage and as soon as we got there the driver said you have to pay for me for the the luggage or else youre going to cause trouble and when we said we thought luggage was included, him and his colleague started shouting at us and name calling us for being English. Friday from 08:30 to 14:30 h. Tel. Waar. Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary. Driver forced us to pay for travelling with luggage even though ticket says this is included. Begin van hoofdcontent. Calls to Arriva are free, but if you call from a mobile, standard mobile rates apply. This is a great way to save time and avoid a lot of extra and unnecessary frustration. Our brandable travel booking platform rewards loyal members, incentivizes new sales and creates revenue channels. Arriva help - frequently asked questions about Arriva. Businesses throughout the world are increasingly using automated chatbots and virtual phone assistants to field customer service requests. Snapshot; Why Join Us; 378. Sit back and relax while we do the work. Our travel privileges booking platform allows you to generate new revenue to support your business goals. BBB Business Profiles are subject to change at any time. Vacatures zoeken. Can I make a complaint on behalf of someone else? Arrivia powers some of the most iconic names in travel, hospitality, and financial services. Official Partner. Bus not coming at all, allegedly because an accident on the road. . Get started now by subscribing to DoNotPay. Well guide you through the process. Thankfully my friend was a local and drove me very quickly to the main bus stop in Vodice, whereby we were able to just catch the bus. Desplzate de forma segura, cmoda, sostenible y todava ms asequible! Even if you are looking for any specific details for your arriva medical customer service, the online reviews can get you covered. If you are calling from Belgium, the number is 0800 79961. This page is not available for these regions: Do you have a question or do you want a refund? 378 reviews. Please contact our Customer Services team anytime from 8am - 5pm Monday to Friday who will be happy to assist you. Malad West Mumbai - 400 063, 58 Kingston Drive Need to file a complaint? I contacted Arriva customer service asking for a refund but they refused, even though they agreed that the cancellation was for 'operational reasons'. Resolver is free. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. The Best Way to Contact Arriva Customer Service. Arriva - never again, We missed our Ferry because the bus was late! Please check with your phone provider if you are unsure about how much a call will cost. Comfortable bus. Dedicated customer support 24/7. Contact Arriva Bus now Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. You can join the Arriva loyalty program via the Arriva Croatia mobile app, through the website or by filling out the application form at the Arriva ticket office. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. Horrible staff; not friendly, dont speek English and a bit arrogant. Ind. Jobs; 76. Driver was nervous and the trip felt unsafe at some moments. Did this answer your question? Both drivers were polite and helpful. I paid $600 per cabin on credit card. Bus arrived in split almost 1 hour late. With DoNotPay, you never have to spend hours waiting in a phone queue again. There are multiple ways to contact Arriva customer service . San Pedro de los Pinos, Benito Jurez, 03100 Ciudad de Mxico, CDMX, Mxico. The short of it is that we had no working bathroom, a rude and uncommunicative driver, and a four hour delay. Seats recline a lot which is great for sleeping. Need to find a different location? Revolucion 356-60 piso For more than 25 years, we have powered travel loyalty and rewards programs for some of the world's most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Autobus nie zatrzyma si na wskazanym przystanku i odjecha nie zabierajc nas. Best and worst companies at resolving issues. Instead, theyre full of the info you need to get things sorted. No, you don't need a printed ticket when traveling with Arriva. Check in and out with your contactless debit or credit card, Carefree flexible travel with Arriva Flow. Arriva Bus Help Portal Who can I contact if I can't find my answer on the website? All product, news and changes in the site will be showed for your region. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. The wifi didnt work and I got charged a small amount extra for putting one small item of luggage underneath. To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. Get In Touch With Credit One's Customer Service Reps Instantly, Get In Touch with JD Customer Service Reps Without the Wait, The Easiest Way to Contact Now TV's Customer Serivce Reps, Get in Touch with Google Nest Customer Service the Easy Way, Speak to a Live Customer Agent at Carvana Without the Wait, UnitedHealthcare Customer Service Hacks You Didn't Know, Reach Emerald Card Mastercard Customer Service Instantly, How to Speak to Anthropologie's Customer Service Agents, Speak to a Live Zoom Customer Service Agent With No Wait, Speak to a TXU Energy Customer Service Agent Instantly, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, find agencies to help with your unpaid bills, Request compensation for cancelled or delayed flights, Analyze Terms of Service agreements before you sign and accept them, Eliminate the risk from free trial offers, Wanting to report exceptionally good service. worldwide itineraries across all categories, global airlines in all commercial markets, global pick-up locations from major suppliers, curated resorts and hotels from major suppliers, unique experiences and tours by trusted partners. We have helped over 300,000 people with their problems. Customer Service Representative (Former Employee) - Phoenix, AZ - April 6, 2016. Explore Arriva Customer Service Representative salaries in London, England collected directly from employees and jobs on Indeed. As a matter of policy, BBB does not endorse any product, service or business. Subscribe to our newsletter to know the news and everything that happens in Arriva and that is designed for you. Here's how you can use DoNotPay to skip Arriva's phone queue: That's it. The journey also took 45 minutes longer than expected. Learn about Arriva culture, salaries, benefits, work-life balance, management, job security, and more. Urtinsa, 28923 Alcorcn (Madrid ) or calidad@arriva.es. No, Arriva buses usually don't have a toilet on board. Interviews; Arriva Customer Service Representative yearly salaries in the United Kingdom. Inloggen. Arriva Number for Lost Items. Therefore, by searching on Reddit, it becomes easier to know about arriva medical customer service more as all of the comprehensive details of it are available, be it the function, size, or brand. E-mail: enquiries@arriva.co.uk. Welcome to Arriva UK Bus. In addition, I was charged a $99 membership fee per cabin (x2) for their rewards program; at no point was this fee discussed or disclosed to me at the time of booking. Arriva offers tram, train, bus, coach, and waterbus services. Contact Us | Arriva Bus Contact us Whether you want to find out about fares and offers, check current timetables, contact the press office or make a commendation or complaint - we're here to help. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. I arrived the station 40mins before the departure but waited at the wrong side of the station and almost missed the bus. Registered in England. What should I do if my bus driver is rude to me. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. BBB reports on known marketplace practices. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. We give companies the tools they need to incentivize sales, deliver valuable rewards, market-personalized, relevant offers and encourage member participation. Uxbridge, Middlesex, UB8 1EX, Av. Just raise a case and leave feedback after. 1 Customer Services & Support Salaries provided anonymously by Arriva employees. . You have the right to withdraw your consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. Then ************* called back on 11/3/22 to tell me adjoining cabins on this cruise are now too expensive and iCruise cannot absorb the costs! Arriva North West. Dreadful customer service and bad attitude. Helensvale Queensland 4212, The Atrium, 1 Harefield Road, Based in Sunderland, England, Arriva is a major transportation provider in the UK. Bus was crowded. Doxford International Business Park Anyway, I ****** and learn so many complaints on here. Most UK consumers are already frustrated by the time they start reaching out to customer support teams. If available, we recommend bringing a battery pack to keep your devices charged during longer bus rides. Winter opening hours. This is a sure way to escalate your complaint so that an acceptable response is received. Reviews; 1K. For corporate enquiries, we can be contacted via the details below. Unfortunately, it is impossible to travel with a pet on the bus or in the hold of the bus with Arriva. Phone She said iCruise would see to it that we got the adjoining rooms and we would speak in one weeks time. Admiral Way Datum geplaatst. To exercise your rights of access, rectification or deletion, limitation of your treatment, portability and/or opposition, you can contact the data controller: ARRIVA SPAIN HOLDING, SL, C/ Fraguas 27 Pol. Relatively comfortable and clean. We were nervous about doing it this way but wanted to be sure that we had our seats at the specified date/time. Click on the name of the company and have us do the work for you. The agent told me that the cabin assignment had not been changed despite what *************** had told me in her emails. For more than 25 years, we have powered travel loyalty and rewards programs for some of the worlds most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. We had to go back and buy tickets for another bus and we're 1 and half hours late to Zadar. Our Customer Service line is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. You may change your settings at any time or accept the default settings. We recommend that you bring some snacks and drinks in a reusable water bottle for your bus trip. There are multiple ways to contact Arriva customer service. If you rely on paid transit to get to or from work or school, having a bus, train, or tram arrive late can upset your entire day. Date of experience . DoNotPay is the perfect tool for solving problems and getting things done. Our travel privileges booking platform offers your customers the flexibility and options they want while helping them discover more value. You could be waiting for hours for the opportunity to submit your complaint. View our cookie policy here. Its quick, easy and totally free. The data provided will be kept for the time necessary to comply with legal requirements and to determine the possible responsibilities that may arise from said purpose and from the processing of the data. Our Customer Service is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. Marketing services offering personalized experiences that boost member engagement, redemptions and loyalty program participation. Seat assignation wasn't adhered to. Phone: (602) 749-2100 inquiries@arrivia.com However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Unrivaled travel products, including cruise, Unlimited reward and loyalty currency options. Our Customer Service is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. Contact our sales team Help/Support Our support team is always ready to help. This way, sub-standard customer support doesn't result in you being left empty-handed. 3.3. We want our family to take this trip- they need to make it right! Simple! Arriva's customer support team can assist you with lost items, late arrivals, rude drivers, and more. You can also bring a good book to pass the time during your trip. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. On our confirmations, we are booked into **** and ****. To make a complaint, please contact our Customer Services team by clicking here . 15147 N Scottsdale Rd Ste 210 Busbud is an authorized Arriva ticket seller. Waiting for hours in a phone queue to connect with a live Arriva customer serviceagent will only add to your ire. press@arrivia.com Busbud shows you which amenities are included with your Arriva bus for each individual departure. So I called customer service on next business day of 10/31/22. The bus stop and drop off point at Bakar was on the highway, with no safe route to walk to the city. We help businesses sell more to their customers by providing incentives, irresistible travel discounts and inspiring memberships. We were told we were booked into **** and **** on the Nieuw Amsterdam which are adjoining rooms. Outlets for charging at every row. Theres no jargon in our rights guides. There you can find answers to questions about departure times, where to find timetables, whether you can travel with your bike and many other things. 0344 800 44 11. If contacting Arriva customer service through the normal channels doesn't suffice, you can always contact the company's head office. If you've recently had a problem during one of your Arriva trips, contacting Arriva customer serviceis an important step towards getting the help or compensation you need.