Zachary Marshall gave me the best customer service that Ive ever had!! Meanwhile, I will be overdrawn due to lack of funds. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. If you have questions about Payactivs security policies, contact the company on its website. Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, e-commerce, technology, and real estate. Have a blessed day. Talk with a financial professional if you're not sure. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. 2023 Trustpilot, Inc. All rights reserved. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. Get company announcements, pick up shifts, and get reminders and alerts from work. Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. Have a blessed day. We always try our best to do our job well and your kind words make it all worthwhile. Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. 60% of employees would recommend working at payactiv to a friend and 61% have a positive outlook for the business. For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. category to category depending on what consumers want from varying products and . Run! Davis M was very helpful. Hi Amy,We sincerely apologize for the inconvenience. Confirm details with the provider you're interested in before making a decision. Many borrowers are keeping a close eye on this court hearing, as they could GOBankingRates Best Banks 2023 scores and rankings are objectively determined by our Heres how Payactiv compares to Earnin, another popular cash advance app. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by PayActive, Empower or Dave. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Over 3 million HR leaders trust our advice. Learn how its rewards program works and see if the card is right for you. Only mortgage activity by Credit Karma Mortgage, LLC., dba Credit Karma is licensed by the State of New York. Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders. Their customer representative dont know anything. Thank you again! Davis M has saved the day once again! Shout-out to Ronnie O'Connor for helping me resolve my issues with my lost card. Devin picked up my case n made Mr a promise it woukd be resolved in a day. J.P. Morgan Wealth Management Review: Plans Tailored to Your Financial Goals, Dosh Review 2023: Getting You the Most Back on Your Purchases. One of our representatives will be reaching out to you shortly to assist you. Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. You may even pay less for Dave than you would with PayActiv, depending on the PayActiv services you use each month. PayActiv earned its 4.7 score from GOBankingRates based on the following features. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. Have a blessed day. , Hi Allysa,Thank you for taking the time to write a review about your experience. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? Payactiv is transforming and scaling Good processes and experienced managers starting to make a difference EWA is exploding and the company has positioned itself very well The platform is far ahead Cons The last couple of years with Covid and growing pains were hard. payactiv.com Review - Scam Detector. It's worth noting that this service could cost you $1 a day, but it's capped at $5 a pay period. PayActiv is the first Early Wage Access program approved by the CFPB and is used by many employers across the U.S., including Walmart, Uber, Pizza Hut, Subway and Neiman Marcus. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. Daily pay is a really good app way better then this crap they call an app. Hi Annie,Our sincerest apologies for the inconvenience. Read our full review or get our 30-second take. Some other noteworthy features of Payactiv include the option to receive tips directly into your bank account after a shift and a savings calculator. Thats the fee a merchant pays us with every card transaction. Hi Eric,Thanks for letting us know about your concern. Hi Erica,Thank you for taking the time to write a review about your experience. The platform has collectively provided employees with $5B+ in earned wage access. Easy, free, instant mobile payments. If your employer offers EWA, all fees to access your earned wages are less than $3. 1 Standard rates for data and messaging may apply from your wireless provider. It has been a week. One of our representatives will be reaching out to you shortly to assist you. :) DC Darius Cohn 1 review US Oct 10, 2022 Mr. Darius Cohn Mr. Ronnie O'Connor made my call to customer service an awesome and pleasant experience. Hi Geraldine,We sincerely apologize for the inconvenience. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Hi Janel,Thank you for taking the time to write a review about your experience. We always try our best to do our job well, and your kind words make it all worthwhile. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. Learn more at www.payactiv.com. 1 Standard rates for data and messaging may apply from your wireless provider. Horrible business and customer service. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. Everybody! If i could i would give 0 stars this app and the service they give is horrible . Because our economyand our worldflourish only when the people who work to create it have an honest chance to prosper. I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! Its privacy policy states that it discloses customer information to third parties necessary to facilitate the delivery of its services but tries to limit the information provided. With fees no higher than $5 a month, Payactiv is a lot less expensive than overdrafting your bank account, getting a credit card cash advance or taking out a payday loan. We'll certainly investigate this matter and take appropriate measures to ensure this never happens again. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Have a blessed day. She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. 2023 Trustpilot, Inc. All rights reserved. Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. We may also receive compensation if you click on certain links posted on our site. I opened an account on the recommendation of a colleague, she told me that this bank has a lot of nice bonuses, but there was only one bonus, my account was closed. There are two levels to consider in examining the safety and security features of PayActiv: protection of your money and protection of your financial information. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. Hi Michell,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). :). Sign up for our daily newsletter for the latest financial news and trending topics. :). If I have any future issues, I know I will be taken care of. Find out how we combat fake reviews. Hmm, It sounds like youre looking for Customer Support instead of our Sales team. Know whats possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. Payactiv can be used by businesses of all sizes. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. If youre considering using Payactiv, here are a few things to know. So Ill be honest, I cant stand the customer support on the app, the chat function is slow and glitchy and the ability to communicate through it is awful. California loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-78868. If you're transferring money to your PayActiv prepaid Visa, you should receive the funds instantly. They treat you like family. This may result in yourhaving access to the funds sooner. The date CBKC receives your direct deposit and the effectivedate are controlled by the originator. There was an unknown error. One of our representatives will be reaching out to you shortly to assist you. This is maddening. PayActiv achieves high marks in both areas. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. :). Find out who should really be using Kraken and who might be in over their heads. finder.com is a financial comparison and information service, not a bank or product provider, We cannot provide you with personal advice or recommendations, Possible Finance Mobile Installment Loans, Fast5kLoans Short-term Loans Connection Service, Instant to a Payactiv card, otherwise up to 48 hours, 2.63 out of 5 stars, based on 41 customer reviews, 3.3 out of 5 stars, based on 354 customer reviews, 4.8 out of 5 stars, based on 28,100 customer reviews, 4.7 out of 5 stars, based on 29,699 customer reviews, Instant in some cases otherwise up to two business days, Register on app and connect to bank account before requesting funds as needed, Apply online and connect to bank account each time you apply, Available to salaried and hourly employees, Limited options if your employer isnt enrolled in Payactiv, Potential program fees of up to $5 per pay period, SmartSave tool to help you set monthly savings goals, Access to online banking through the Payactiv debit cards, Exclusive discounts on gas, prescription drugs and other products, Bill pay and the ability to transfer funds to Uber and AmazonCash. Private company. Even if your employer isnt enrolled in Payactiv, you can apply for the Payactiv VisaCard* and receive your paycheck up to 2 days early1 and use our in-app savings tools, prescription discounts, and 1:1 financial counseling.