We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. You will also be entering into a separate contract with the buyer, allowing us to transfer your tickets and the corresponding tickets to them. Cookie Notice Let us know what you were doing when this page came up, plus your IP and request ID Violation thereof is grounds for revocation, seizure or cancellation without refund. AXS is not able to specify the exact date of delivery for each event, so please allow as much time as possible for your tickets to arrive. If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund. Did the same happen to you? Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. AXS | Complaints | Better Business Bureau Profile By purchasing or accepting tickets to an event or other item on the Service, you agree to be bound by the terms and conditions and other rules of our specific Client and the venue where the specific event is being held. If you sell or transfer tickets, you are responsible for ensuring that your transactions do not violate any applicable law, or any rules or restrictions placed on the ticket and disclosed to you at the time of purchase. PROPER CONDUCT. It's all a fan needs, all in one app. Its for one of the Hyde Park British Summer Time concerts. Therefore, we ask for: A completed medical confirmation form. In the event you are hurt or believe there is a security issue, please contact an usher or security personnel immediately. By providing payment details and choosing to complete the checkout process on our Service, you are agreeing for us to debit or authorize payment for the transaction via the Payment Method provided. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. Tickets and/or parking rights are also "locked" (not available) for a short time while customers complete their purchase. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . They lure you into buying the insurance but little did I know that a refund will be issued . LIVE MUSIC AND EVENT COMPANY WILL IMPLEMENT NEW POLICY ACROSS ALL OF ITS FESTIVALS, CLUBS, AND THEATRES Los Angeles, CA, August 12, 2021 - AEG Presents, a global leader in concerts and live events, announced today that it will be requiring proof of vaccination for entry into its owned and operated clubs, theatres, and festivals. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. With a simple integration this product has gone from strength to strength enabling AXS . Aside from TicketPlan and XCover, all other insurance and guarantee providers we looked at do not cover you if you're told to self-isolate by the NHS Test and Trace app. AXS UK Reviews | Read Customer Service Reviews of axs.com/uk - Trustpilot AXS (@axs) / Twitter Occasionally, we receive incorrect billing or Payment Method information for an order that can delay processing and delivery. ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT: You agree to follow event policies (including health and safety policies) and posted instructions while at the event. Fan Update from AXS If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. Venue/Event Specific Terms and Conditions. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. Unless otherwise stated as part of the purchase, any primary tickets (i.e. We hope that you have a great time at the show. Terms and conditions of sites linked to by or from the Service may vary by site. Thank you for taking the time to let the people know. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I cannot access the Insurance company. How do I get my AXS Premium tickets once I complete my purchase? In most instances, tickets delivered via mobile delivery to your AXS account will not incur a delivery charge. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. Besk vr hjlpsida fr mer hjlp och support. Official Tickets and Your Source for Live Entertainment | AXS.com Failure to comply shall terminate Holders rights hereunder and authorize Client to withdraw the ticket, refuse admission, or eject the Holder, all without refund, and subject Holder to all available legal remedies. OH MY FUCKING GOD! You agree not to hold us liable for your failure to comply with any law or our failure to notify you of, or properly apply, any law. and now it says "refund pending". Hi, I was hoping someone could help with some advise around getting a refund on tickets purchase through AXS's website. Below you'll find an important update on COVID-19 and your events. Information sent to the email address you provide will be deemed to be delivered to you, regardless whether you check your email, provide an incorrect address, or if the message is marked as junk or spam., Assumption of Risk, Waiver & Limitation of Liability. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. Ive also heard similar stories from all of my concert going friends. Any personally-identifiable information (including, but not limited to, street address, phone numbers, or email addresses); JavaScript or any other scripting language; If we or our Client revokes any tickets, Primary Ticket and Resale Ticket listings concerning such tickets and related rights (such as parking) will be canceled. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. Below are some pointers we hope you'll find useful! a very friendly member of staff :) Date of experience: 16 February 2023. In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. Reporting Fraud - AXS Help Center Fans may consider purchasing Allianz ticket insurance at the time of purchase. AXS is not responsible for failure of delivery or any losses incurred as a result of a purchasers failure to provide an accurate address. UNLESS OTHERWISE EXPRESSLY STATED HEREIN OR IN ACCORDANCE WITH ANY TERMS AND CONDITIONS ISSUED BY A CLIENT, ALL PURCHASES ARE NON-REFUNDABLE AND CANNOT BE CANCELED. To read the updated Privacy Policy, please. We act on behalf of a seller (our Client) when selling Primary tickets. You have chosen AXS Mobile ID as your method of delivery for your tickets. TicketPlan | Ticket Refund Protection We all hate lines. Please ensure that you have attached your supporting documentation, booking confirmation and unused tickets (if available). TicketPlan cannot be held responsible if incorrect banking details are provided. x. Your tickets will be delivered to you as indicated at the time of purchase, most frequently via mobile delivery to your AXS account. This means that you agree that we will have authority to conclude a sale of your tickets to a buyer on your behalf once you have told us to list the corresponding tickets for resale. All ticket prices for events that occur in Canada are stated in Canadian Dollars. Such circumstances include, but are not limited to, the following: In these instances and as part of the cancellation of any transaction, AXS reserves the right to remove any relevant sales proceeds from the Resale Ticket sellers AXS account, process a reversal of a prior funds transfer made to the seller or charge the Payment Method on file for such seller and/or cancel a pending transaction, whether for Resale Tickets or Primary Tickets. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. Refunds will generally be issued if an event is canceled and not rescheduled, however, this is determined by our Clients, and not by AXS. AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. . If you are purchasing a Resale Ticket, you will be entering into a contract with the seller of the Resale Ticket for the sale and transfer of the Resale Ticket to you. Any restrictions on transfer or resale will be communicated to you (e.g. There are no suggested results at this time. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. SOLD TICKETS VIA AXS MoneySavingExpert Forum '"TicketPlan & AXS jointly created and launched a bespoke Ticket Insurance product for AXS' customers in 2016. Cover applies if an immediate family member or a member of the booking party tests positive. Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. who has the best covid cover for travel insurance? There may be circumstances in which we make your tickets available for your collection at the box office of the venue at which the event will be held. Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. Click here. We can't reclaim the money and issue the refund to a new card for you. TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. Breach of these terms or rules could result in the termination of your license or right to attend the event without refund. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. Supporting documents are preferred in English. If I have XCover ticket insurance and miss an event, can I get a refund? I realised I was too late for the standard entry tickets, as they had all sold out. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss.*. Please provide details in the box below and attach supporting documentation as appropriate. How do you send documents to Uber? I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. IP: 141.94.161.174 Pick your exact se. Tickets are still available for many events, and you can continue to AXS to browse, find events, and see your ticket options. By using a ticket to enter the event listed on the ticket the holder of the ticket agrees to the terms stated in this Agreement on behalf of themselves and any accompanying minor (collectively Holder). I tried to buy insurance after the fact but . Also, if you find out you cannot attend, there are ways to resell your tickets online up to 3 business days prior to the event taking place, either through LiveNation or VividSeats. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. We act as a sales agent for our Client. Ticket T's and C's | The O2 We see your preferred language is English (United States), would you like to stay on, terms and conditions of the MLS home team, https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html, Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey! If not attending the event /part(s) of package with you please indicate their relationship to you, When was medical advice/treatment first sought for the medical condition causing death, Unexpected disruption of public transport, Please give details of the cause of the disruption and how your journey was affected, If necessary/appropriate, please provide additional details in relation to the documentary evidence attached, (including covid-19 and pregnancy-related requests). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. We may be able to accept other medical documents, provided that they confirm the first date that treatment was sought and that you are medically unfit to attend the event. Axs Ticket Refund Insurance. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. At the time of the sale, you will receive an email confirmation showing your net proceeds from the sale, and information on how the proceeds due to you from any sale transaction will be made available to you. Tickets may not be used for any contests, sweepstakes, or promotional or commercial purposes without the prior written permission of AXS, the Client, or applicable party relative to the event. Find a to ticket on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. If I have Allianz ticket insurance and miss an event, can I get a refund? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Let us know what you were doing when this page came up, plus your IP and request ID See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. Kia was extremely helpful, efficient and patient with all my questions. Where I have submitted health data about other people, I have made those people aware of how TicketPlan will use their health data and they have explicitly consented to this. Please note that any costs for supporting documentation are non-refundable, as per the terms and conditions. If you have any questions, please contact the Box Office at 817-272-9595 or boxoffice@uta.edu. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket.
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