Create a Mercari account Navigate to the Mercari website and click on the Sign-up button. Left three messages two emails. When comparing Mercari vs eBay vs Poshmark, Mercaris fees fall in the middle. In comparison to every other online selling site, Mercaris pictures are just awful. What a well organized, completely thorough, tutorial! Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . They just want money from sells, they make too much to stop it. . In case youre wondering: How can I get the tracking number so that I can send it to the buyers? I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-banner-1','ezslot_5',132,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-banner-1-0'); Secondly, they are not running their business anonymously. such as: Ebooks, PDF files, user generated content (UGC) or items for online Sellers have no protections. Hi, It's honestly a dying company. How to Make Money Editing Videos in 2023 (Ultimate Guide), How to Make Money on Upwork Without Skills (11 Best Gigs), How to Make the Perfect LinkedIn Profile (Career Expert Tips), How to Invest in Real Estate without Being a Landlord, Biggest Resume Mistakes People Make & How to Avoid Them, What is House Hacking? I was scammed by a seller on Mercari. Before creating your listing, take as many photos of your items as possible, showing every angle but keep in mind you can only add up to 12 photos to your listing. Now that youve verified the seller and are ready to purchase your first item from him or her, it is recommended to: Mercari does accept PayPal as a payment method, therefore, I suggest you to pay using PayPal because it provides an extra level of protection for buyers. However, if your order hasnt arrived even after 7 days, you are eligible to cancel your order and get a refund even if the item is sent by the seller. I tried that, this happened. Okay, so you came across an item not selling for an unbelievable price, checked the photos from different angles, read the description carefully and everything looks fine. IVE BEEN SCAMMED AND STILL WAITING FOR 2 MOS FOR MY MONEY. to see if the package showed up. Moreover, you can also sell your unused items here. Something is not right here! Seller acted intentionally or not. Bunch of thieves that dont give a f*** about you once they get your money. property rights: Listings of non-brand, non-genuine, imitation, fake, or replica. If you want to use the Mercari app, youll have to download it from an App Store or Google Play, and of course, set up an account. But they give you 3 days to rate them. Mercari may not be used to sell any of the following products or services: Anything illegal Drugs including: Illegal drugs or narcotics Prescription medicines or devices, pharmaceuticals, or behind the counter drugs Products, tools, or services specifically offered or intended to be used to create or use drugs When listing an item, youll have to choose whether you want to ship on your own or let Mercari handle shipping for you. But after the 3rd day of not hearing from a Buyer they will release the funds minus the fees to the seller. No problem I could probably repurchase if I wanted to (havent yet). Just be sure to keep your descriptions clear if anything has been used, opened, or might need a bit of cleaning. The seller dropped off the item to USPS instead of UPS. Selling loose (unset) precious gemstones such as rubies, sapphires, To verify a seller, heres what you should look out for:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-leader-3','ezslot_16',136,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-3-0'); The first things you should look out for in the sellers profile are reviews and sales. This is the WORST customer service I have ever seen. Otherwise, register and sign in. What happens if you sell replicas? There are no limitations on the range of goods you can sell on the Mercari website. "epidemic"), Inflated prices where listings attempt to profit from tragedies and I am an online seller (just not on Mercari) and I would never treat a customer this way. Well, congratulations to you for making it this far! Ive stopped buying or selling on Mercari. do not buy on Mercari. This being the case, if the company noticed unusual activity on your account, it would suspend you. termination or suspension. Its an unfair practice in my opinion. Never ask for personal information no matter whether you are a buyer or a seller, Never provide false information for tax-related inquiries, Never open a dispute against a seller without any fair reason, Mistakenly selected the wrong size and color, Bought it offline and dont need the item anymore. Mercari executives including John Langerling are millionaires! In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. Is Mercari Legit And How to Stay Safe From Scammers? - BrooksConkle.com Today Im going to show you exactly how to sell on Mercari, without skipping a step. She sent me damaged goods and Mercari protected her. Now I searched and see on Reddit that this scam has been going on since 2018 and obviously Mercari has not fixed it. Also, what do you consider a proper reason? However, if the seller didnt accept the return and provided feedback, Mercari will handle the rest of the situation between both parties by reviewing the evidence of the buyer and the feedback provided by the seller. The list of prohibited items on Mercari includes alcohol, tobacco, but also non-brand, non-genuine, imitation, fake, or replica goods, food, and any kind of weapons. Thanks Sammi for sharing your experience! Sellers sign up to Mercari and list their items for free. If the buyer requests a refund for a valid reason (item not as described, damaged, etc. Short story is Mercaris customer support, especially for a buyer, has got worse over time. on So, no, just because you paid to purchase something, since they do have to make sure the funds are in there in order For you to buy something, does not mean that it ever went to the seller. Then, if no return confirmation, releasing the funds to the seller. USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. Hopefully, this guide helps you with your online selling journey. However, if you choose Mercari prepaid labels then youll get the tracking details from them straight to your inbox with tracking on the app and web included and you can provide those details to the buyer. FDA restricted items such as food, homemade food, food supplements, action by third parties; Is fraudulent, deceptive, unfair or predatory; Causes or threatens to damage Mercaris reputation; Violates the terms of any bank, card or electronic funds transfer network; Results in or creates a significant risk of chargebacks, penalties, Do not be bullied. Mercari steals your shipping insurance money. Illegal to sell. Mercari sucks. Seasonal Decor. ', Press J to jump to the feed. Refunds and Returns - Mercari: Your Marketplace I purchased an item that was damaged beyond repair. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Mercari has no problem letting people sell replicas? : r/Mercari - reddit The button fell off as well . So even if you raise an issue with your purchase they do not stop moving through their process while it is being resolved and give money to the seller for a partial order. A piece of trash. They said basically, it was my fault I did not verify with the seller these were indeed mens boots, prior to purchasing these boot. Think again. Replica items are what are called "knockoffs". By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. PayPal has buyer protection which helps in getting your money back if the payment made through their online payment system ends up being fraudulent. As such, pictures are one of the few items buyers use to determine if they want to buy, so make sure your photos are on point. I was ALARMED and compared the shirt to my authentics and got it authenticated from an outside service as well and both confirmed that it was a fake shirt . Check out our blog on how to get started selling (hint: its simple).. Look. I still do not know if I will be reimbursed. Describe the items you are selling in detail. The Mercari Local option is one of my favorite parts of the platform. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. Payments are processed on the site, preventing fraud or scamming people through the site. It also did not have as much memory or hard drive space as advertised. For Mercari, these items include: Disclaimer: this is not the complete list, so be sure to keep updated with any changes in Mercari's prohibited item policy. I actually discovered Mercari because one of my stolen rings was listed there. Mercari is NOT a safe place to buy. On the other hand, if the product is as described in the sellers listing and the buyer confirms the order then both parties rate each other, and the payment is released to the seller. On the 9th Mercari responded the following: After that, sellers can rate the buyers. If you provide the exact measurements of an item, buyers will feel much more comfortable making a purchase. I always add the 3 hashtags sellers are allowed to use. The app wont load pictures to show damage, the customer support is a voicemail and their email support just recycles the oh cant help you this is the wrong email associated with your account when it is. I understand that the resolution or answer given does not favor your end for now. Mercari will email you a shipping label. I went through paypal to get my money back. John said there were photos, but the seller neglected to show photos of the holes, OR tell them about them so they could decide what to do. Yes you can as long as you say that it is not authentic! Just like most other selling sites. places like Ebay are better, Hi all , I have been shopping and selling on Mercari for few years Feel free to give it a try, but Ive found better luck selling on eBay with those items. You can access your listings at any time by going to your profile then go to Selling and finally to Listings. I was selling at least a couple items a week and have had only one sale since the shipping increased , Don't bother, there customer support is useless. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-mobile-banner-2','ezslot_14',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0'); Therefore, you should always avoid buying if you see an item on Mercari selling for an extremely low price than the retail price. now returning it for no proper reason and they approved her request. Im moving to Amazon & Shopify. Should it ne bad Enoch to warrant a refund. You will need to enter your email and name and come up with a password. I have, in the last week, attempted to purchase three different listings. Required fields are marked *, document.getElementById("comment").setAttribute( "id", "a604b3101a15b9cf9b0a3adedef270c6" );document.getElementById("c08a1a06c7").setAttribute( "id", "comment" );Comment *. If you need help, follow these steps to get in touch with them: As a seller getting your account suspended is no easy thing to handle. To get unbanned, file an appeal by reaching out to customer service to get your account back if you think Mercari made a mistake. They see what is being messaged between buyer and seller. By adding a personalized thank you note and ensuring the packaging is neat, tidy, and super protective, you can also ensure a great review. I guess I am done with this site. It does not reflect poorly on the seller who did not provide the product. Sellers and scammers can exploit the policy. A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. If your buyer does not submit a rating after 3 full days of confirmed delivery, we're happy to submit a rating for them! otherwise facilitate the unlicensed use of copyright materials (such as Very annoying and frustrating and ultimately as big waste of time. on this subject with an avenue for everyones feedback. I would not recommend it to anyone. What does that mean literally came from a replica site? Well my experience was mixed. Policies are misleading and they dont follow through with buyer protection. Ill definitely stay away from this site due to everyones feedback. I took my selling/buying seriously, almost like a second job. Looking to make some extra money in the new year? Mercari sounds like a big scam site! Text messages only. Ive reported it to Disney, Hulu and Netflix. Therefore, you need to make sure that the buyers/sellers are also reliable. The second time the buyer canceled it on the 3rd day but no reason provided. Your email address will not be published. I am actually in the middle of a similar situation, sent an item with a value of $250, buyer received it and a day later requested a to return the item back to me due to insufficient packaging. made of materials that cannot be detected with a metal detector. I purchased a shirt from a woman claiming to be from New Jersey who said she had a lot of luxury goods that were authentic and was cleaning out her closet so she was selling an older model gucci shirt for $326 That still had the tags and receipt . Hopefully never Mercari itself is definitely a trustworthy e-commerce marketplace. And the seller is still selling on Mercari. If you had some problems with the buyer be honest: your experience can help another seller decide if they want to work with that person. No real progress has been made of my situation and their compliance team said that they made their "final decision" by suspending my account, and holding my deposits for 90 days. Whenever a seller lists a prohibited item, it will be against their Terms of Service regardless of whether the seller acted intentionally or not. There are a few things I could do (I.E. Still easily. A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. Ive tried both Mercari Shipping and Ship on Your Own over the years. 131 of 1948). Do people sell fake designer clothes on Mercari? - Quora Refunds will be processed to the original form of payment no later than three (3) business days after confirmation from the Seller that the item was returned by the Buyer to the Seller. Thank you! List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. I would also report to BBB, local news, and throw a huge media shit fit about it. I paid $500 and checked out the sellers reviews before purchasing. So.the seller not only refunded when he should not have..BUT..now..the buy also has the item!! games, Advertisements or listings for objects being sought, Items you do not currently have, or that are on order, or will be Just got burned by the Mercari system. At least one of them has been relisted at a higher price. Next, youll be asked to add your phone number. I then saw they relisted the same item with a 20% discount. Successfully sell Food and Candy on the Mercari App and Website for Small Business Sellers. Thanks for the info. If you have further questions, feedback, bug reports, or want to know a bit more about us, why not swing by for a chat and say Gday! I am completely committing too spearheading a class action suit. However, both sellers and buyers should carefully read their marketplace guidelines and policies as well to prevent other potential issues. There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous situations. Thanks for your article! Good Luck to you. How it works: Mercari charges a flat 10 percent fee, no matter the price of the sale, so for more expensive items, this site can help you earn more on each piece. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Which is better Mercari or Depop? Mercarii may try to find or fabricate a reason for them to keep your money such as you sold counterfeit airpods but they cant throw that on everyone whose money they keep / steal sometimes they have no TOS violations at all so they make up reasons usually around ID verification. Did not see the email right away. Dont have the item nor the payment. Please know, how much I really enjoyed your class! I had several back and forth emails with them but they would not grant me a refund. Can I recover my money from Mercari? the ones that favor the sellers are kinda don't have much buyer. Buyer beware. I only buy and sale luxury items But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! knives, knives that are concealed or hidden within other objects, or are If you received a tracking number..and it was stated as delivered by the service..then it was not the fault of the seller. They get rated as buyers to. I was swindled and scammed. There is no buyer protection and we will not be buying anything there in the future. If they lied about receiving it then how did they send it back? Got any questions or want to share your own experiences with Mercari? They are sold without the usual numbered certificate that is included with every "perfect" product and may even be marked "imperfect". Any item that appears to be inauthentic will be reviewed and potentially removed from the platform . ask seller about it, gives a new tracking number, still doesnt work ect ect. You can sell almost anything on Mercari! Measure your clothing item. Fortunately, creating an account on Mercari takes minutes not hours. I have not done any buying or selling on the web,. The seller can cancel the order by selecting one of these reasons: However, Mercari may charge you a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. They need to really fix their flagging system. After 48 hrs, the system allowed me to send an email about the problem. How can I sell replicas legally? [Solved] (2022) You can also throw in some personal anecdotes or explain why you loved the item. I DID THE SAME THING AND I WISH I HAD A PHYSICAL ADDRESS WE COULD GO VISIT THESE THUGS AND SEE WHAT THEY HAVE TO SAY. Mercari selling has quickly become my favorite marketplace due to its streamlined selling process and massive pool of shoppers. You can view ourwebsiteor have a chat with us throughMessenger. So beware everyone, since it seems positive feedback doesnt necessarily mean that you will get a fair completed transaction. There is also an identification verification process to further protect all users, as well as a review system that lets each participant in the shopping experience rate the other party. special mailing or handling instructions must be sent using the ship on Huge federal crime, these platforms dont care, anything to make a buck. I would have sold it locally even for higher price. Do not use them. Does Mercari Sell Fake Products? - ProEarners You have to fill out. Shipping insurance covers damage and non delivered items. Ebay removed the listing because it was not authentic. Thanks Benjamin for posting your experience on Mercari. However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. So if you haven't read the Terms of Service, it's not uncommon for a seller to disobey the guidelines. You can use the web app also, but selling from the phone is so much easier dont you agree? Mercari is a growing marketplace that attracts new shoppers and sellers daily. If you don't ABSOLUTELY know whether the item is authentic, do no attempt to sell it on eBay or anywhere else. They simply issued a credit and well, done! You must be a registered user to add a comment. The correct course of action would be to destroy the bag and throw it in the trash. Their first marketplace guideline you should keep in mind is to: Dealing outside of Mercari is against their marketplace guidelines. I find it hard to believe the seller could have received the package without any tracking updates so the package seems to be lost or stolen. I would think it would be on the buyer to know beforehand exactly what type of lens they need. One of the most common methods scammers use to attract buyers is by keeping their items prices too low. However, if you are experiencing a delay for fair reasons, let the buyer know why you need one or two more days to ship the item so that the buyer doesnt cancel the order right away. Next, check whether the sellers have earned any of these badges: Sellers who meet the criteria are awarded these badges to help buyers recognize how hardworking and reliable a seller is. But first, lets focus on how to use the Mercari app. All we did was to buy a product off of the Mercari platformwe were required to create an account. If you want to save the most (usually a few extra dollars), use Ship on Your Own. Truly unexpected and it seems to have ramped up since December 2021. I am bringing class action, please join in. The package was picked up by our regular USPS carrier on 9/28. Once there, theyll scan your QR code, and then print the shipping label and paste it on your package. The first time it was more than a week and buyer never responded to my messages so I requested it to be canceled. Hey I'm Arslan, the guy behind Ecomsay. It was a fair price at $170 and some change. Your comment is confusing and unclear. I informed Mercari, who sent me an email, late on a Friday night requesting photos from every possible angle. I was scammed all the way around and am now out $500. Mercari is NOT SAFE. ), Items that promote racism, hatred, violence, and discrimination, Sexually explicit items (ex., Sex toys, and fetish items), Products that contain a virus, malware, or spyware, Stolen goods - if the purchased item is reported as stolen, you may receive a demand for the return of the possession from the victim, and the item may also get confiscated according to the regulations of the Code of Criminal Procedure (Act no. If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. They will hold your money until it gets to you. One arrived, dead. bonds, stocks, etc. vitamins, diet products, muscle enhancers, home remedies and homemade They said they would issue no refund even though the item arrived broken. I think Ill look into E-bay. Feel free to complete this process on your computer or phone, the steps are the same.