gpmacki, July 28, 2010 in Holland America Line. Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. :). Receive 65% off our top amenities with our new refundable Have It All Early Booking Bonus! Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. It is not that unusual to be given incorrect information by HAL customer service reps. Hope all HAL ships will soon have this. Oxygen and/or oxygen equipment deliveries will NOT be accepted from any other company. HAL does listen (at times) to their cruises, so please tell them to allow this. If for some reason you have not completed your Online Check-in process at least 3 days prior to departure, you will still be able to print your Express Docs, including the boarding pass, up to the departure date. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. The same gracious service and sophisticated exquisite dining experience is featured, as it is in pre-set dining. The point that I was making is that had she not had an AE, they probably wouldn't be able to hold it on a regular card because she had just paid for the cruise and airfare for all seven of us and a (typical/average) regular credit card may not have had that high of a limit. Since you don't drink a lot, you can always buy the regular Beverage Card(s) once on the ship and use that for drinks. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. of your seating request will be listed on your Cruise Contract. Explore white-capped peaks, arctic-blue glaciers, and wildlife galore when you book select Alaska cruises with the cruise line that knows it best. will be located near the entrance to the pier area where you will be checking in your luggage. Verify that your identification and travel documents, medication, jewelry, camera, film, cash and other valuables with you in a carry- on bag and will be available at all times. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. The Collections of Holland America Line represent tours of a particular focus, available only in select ports. You may also make advance rental arrangements prior to departure and have a wheelchair delivered directly to the ship. If you do not want to use a credit or debit card, the ship will collect a cash deposit from you at time of boarding in the same pre-authorization amount. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. Please contact the ships Medical Center for any medication requiring refrigeration. Unused TA credits were credited back to our credit card at the end of the cruise. If you choose, continue the journey into the Yukon on your Alaska cruisetour. For complete details on plans and full terms and conditions, please visit www.att.com/cruiseships. Also, be sure to enjoy the Compass book located in your stateroom. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. WebExclusive Onboard Credit Up to $100 on select sailings + Exclusive Rates Distinctive Voyages Amenities include a Cocktail Reception, Exclusive Shore Event + more Best Holland America Line Cruise Deals by Destination Select Destination Caribbean & Bahamas Alaska Alaska CruiseTours Panama & South America North Europe South Europe Transatlantic
Holland America Line Rewards U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. Friends may easily arrange to send a bon voyage gift directly to your stateroom, or you may throw a party of your own for fellow guests. I think they use this for special social events for the crew. Cruise lines are no different. Cruise Documents: Holland America Line Express Docs Eco- friendly Cruise Documents. For detailed, up-to-date information on accessibility issues involving tours, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (locally at1-206-626-7320) or visiting the Shore Excursions Office on board. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. We have an OBC from Costco Travel Canada and Holland America Line and its onboard staff are not able to confirm flights from on board our vessels. Yet another reminder why I'm a happy American Express cardholder: never having to worry about this issue. Onboard credit is a popular booking bonus, offered during a cruise sale instead of (or in conjunction with) price drops, reduced deposits and other free perks. Ruth covered this well, but I wanted to add that using a post cruise transfer (purchased onboard) can be a good way to use up any left over OBC you have. On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. We cannot process refunds on these cards. Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. Forgive if this topic has been beaten to death, I couldn't find anything newer than 2013 on it. WebFind the best value cruise sailings to South America in January 2024. You may also choose to send an email message to: hollandamerica@cibtvisas.com or visit their website at https://cibtvisas.com/hollandamericaline. Then we hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections of our operations. For voyages that are scheduled to end outside the U.S., a passport that is valid for six months beyond the completion date of your travel is required. The reduced deposit applies to sailings of 3 days or longer. Line ship. Earn Holland America Points on qualifying purchases you make and DOUBLE Holland America points for any Holland America Line purchases. CC Help Jenn At the airport, please find Holland America Line representatives outside of the customs area or/and at the baggage carousel. By If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. Rest assured that your passport will be fully secured by our staff. Tourist/visa requirements are determined by passport nationality, not by country of residence. Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. It is also a good idea to bring along a record of your immunizations, as requirements for immunizations may change. The final amount billed may take up to 24-hours following disembarkation. Luggage Forward: Luggage Forward is a worldwide door-to- door service allowing you to have your bags picked up at your home and delivered to your stateroom. In Seattle. There is no kosher kitchenon board, nor do we have kosher dishes, utensils, pots or pans on the ship. However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. In many countries, you can also use your ATM card to obtain local currency. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. Shore Excursion credit can neither be redeemed for cash nor applied to a nonshore excursion item. In cities of embarkation and/or disembarkation outside the United States, wheelchair-lift vehicles may not be available. You may request seating time, table size and indicate with whom you wish to dine. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. Depending on the handset and the carrier the user may be required to select Roam on the handset. Please Note:For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. It's been my experience that you don't have to do anything. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. If they tood the tips and doubled it say $150 per person x 6 = $900 reasonable. She did not know until I - the worry wort of the family - spent countless hours up late at night researching (much like tonight ;) ) and reading the HAL website. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Means no new earrings for my DW. Extension cords (without surge protectors) are allowed on board when used with proper caution. You may order hot water from our complimentary In-Room Dining service 24 hours a day. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. Any amount in excess of this allowance will be not be allowed onboard. In fact I had like a $3.00 credit still on card from casino last evening of one cruise and they called me twice to come cash it out! Each year between 20%50% of international travelers (an estimated 10 million people) develop diarrhea. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. I know because I checked. Early Booking Bonus Offer fares available only on select departures and exclude Grand Voyages and any voyage lasting 5 days or less. Daytime dress is casual. Promotion is based on promotion code(s) N2 and based on double occupancy. Please Note: This online procedure must be completed prior to your sail date. Other terms and conditions may apply. Gift Order items include a variety of alcoholic and nonalcoholic beverages, clothing, casino chips and flowers at very reasonable prices. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. WebOnboard Credit is spending money for you to use to purchase products or services while onboard. With autotips, shorex, drinks, etc., I don't think $60 per day per person is over the top, and as I've said, holds are standard practice in the travel industry. Representatives are available 24 hours a day, 7 days a week and 365 days a year. Bring your travel and health insurance information and have it handy at all times. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Phone: 1-800-513-4515 (locally at 1-954-585-0575), Email: info@specialneedsatsea.com Website: specialneedsatsea.com, Phone: 1-877-478-7827 (locally at 1-780-986-6404)), Email: reservations@scootaround.com Website: http://www.scootaround.com. What I have a problem with is the hold and them actually expecting I could spend up to $60 a day. Please do not forget to print them out prior to leaving home. Shipboard credit on a Holland America cruise can be used for almost everything onboard your ship, including spa treatments, specialty restaurants, shore If you pre-paid the Crew Appreciation and/or Service Charge as part of an all-inclusive, bundled, or other applicable package, the payments are nonrefundable from the time of purchase and no additional amount will be added to your onboard account for the Crew Appreciation or for those Service Charges covered by such package. Pleasemake sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Other exclusions and terms may apply; void where prohibited. The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home. For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies. You will recognize our representatives by their Holland America signs. OP-we had a lot of OBC on one of our recent HAL cruises and didnt think wed spend it all. U.S. port and ending it in a different U.S. port. Unused TA credits were credited back to our credit card at the end of the cruise. Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. If it is your day of sailing and this happens to you, please follow these guidelines: Ask the airline to immediately advise our Travel Services Department, or call us yourself at 1-800-628-4771. Featured fares are per stateroom based on double occupancy. Holland America Line is not able to provide complimentary wheelchair assistance other than for the purposes listed above. Reconfirm any special transfer requirements for disembarkation with the on board. All professional services are available from 8:00am until 10:00pm. Washing hands frequently with soap and water will greatly reduce the risk of contracting illness and infections while traveling. The amount of Onboard Credit you'll recieve is based on your stateroom selection. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). All staterooms are equipped with hair dryers. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The You will have just 1 receipt showing up on your shipboard account. We didn't have it, but my in-laws, who are gifting us the cruise, covered it for us. Offer expires November 15, 2022. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. This could result in legal proceedings. If your OBC is from another source, other than Holland, you can get the amount refunded to you. WebHolland America Featured Promotion Get This Deal Avoya Advantage Exclusive Up to $500 Free Onboard Credit, Free Upgrades, Save up to 30%, Free Beverage Package, up to $600 Free Shore Excursion Credit PLUS More! With RCCL there was no hold, I gave my creditcard number and that was it. So, of course unless some special additional, non-standard verification is requested, any OBC can be used to offset the HSC. I don't want to judge anyone's finances, but I would be a little concerned travelling without a few extra thousands on the card for sudden emergencies. We always use our Holland OBC first, then if we have any left, it gets refunded to our Credit Card on file. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. I prepaid a drink package and soda cards and 2 excursions. Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. We have an OBC from Costco Travel Canada and the shareholder benefit. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. LauraS For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. View Details. The luggage tags are clearly marked with your ship name. Also, please note that scooters and wheelchairs weighing more than 100 pounds without the battery are not allowed to be transferred from the ship to tender and/or from tender to shore. What will you do today? For more information regarding passports and WHTI compliant documents, please visit travel.state.gov/content/passports/english/go/checklist.html or call the National Passport Information Center toll free at 1-877-487-2778 or TDD/TYY at 1-888-874-7793. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. This is NOT unique to HAL, is extremely common practice in the cruise industry, and it is really nothing to get excited about. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. The first way would be is that the deposit would be paid for him (as well as for my husband and me), BUT when we get on the ship, tell them to turn off his card. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. Please remember that important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video orelectronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. Beverage management/HAL reserve the right to revoke the package if misused and refuse service for any reason, including service of alcoholic beverages to intoxicated guests. Soon as we could on board we had our list of excursions we wanted to do (with a 2nd choice) and all were available. No exceptions will be made. Please note that minimum age for guests using the fitness center is 16. at savings of 20-60% below U.S. prices. You should have it available at the gangway when disembarking so please. To ensure peace of mind while you are away, we offer this last-minute checklist of things to do before you go. A 3% service fee will be added to your onboard account for all cash advances. on board. With very limited exceptions (such as some Panama Canal cruises),U.S. law prohibits persons from beginning their cruise in oneU.S. port and ending it in a different U.S. port. dvise you of arrangements to minimize disruptions in your vacation plans. A total of $420.
Offer and/or its terms may be modified or withdrawn without prior notice. Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. Each Holland America Line ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. You will be responsible for all costs you incur to join the vessel at the next port. The 3rd person gratuities will be deducted each day for that day. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. Alaska Bonus Offers: Eligible Alaska cruises to and/or from Vancouver, Glacier Bay cruises and cruisetours (excludes cruisetour Y3-Y6) booked October 14, 2022, through November 15, 2022, receive one (1) Shore Excursion credit redeemable for a White Pass Summit Scenic Railroad shore excursion per person per booking.
Holland America Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. and souvenir bar glass at any bar. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. Guests who require that level of care will need to travel with a companion who is able to provide the assistance necessary. Some banks may keep the pre-authorization in place for up to 30 days. All guests are required to disembark the ship at this time. We just had a not great OBC experience on the Koningsdam It actually was great, buit we were given a lot of bad and conflicting information by Guest Services AND Seattle. You may also find more information on our tours and shore excursion programs on hollandamerica.com. There are two or more people in the cabin, then the charge will be significantly higher than $13. Hope it works out for you. Infants must be at least 6 months of age at the time of embarkation in orderto sail. So you really can't count on any info you get! On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting. Pack shoes on top of other contentsin your baggage to expedite the screening process.
Holland America Cash is accepted in our casinos. Airport/Hotel Transfers: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel package. Fares are applicable on select 2023 and 2024 departures, excluding Grand Voyages and any voyage lasting 3 days or less. Want to read your email, catch up on the latest news and check your finances? An curved arrow pointing right. Times and locations can be found listed in Navigator and the When & Where program. Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer. Guests are urged to complete the Online Check-in process before leaving home. Please note that this is a U.S. government regulation over which Holland America Line has no control. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. If you receive Onboard Credit, be sure to confirm whether there are any limitations. I take the cash as well. Our activities to protect the environment have not gone unnoticed. While some credits are designated for certain activities (e.g., shore excursions), others give you the opportunity to spend it in multiple ways. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). Dave, we have had the same experience on several cruises.
onboard Across the cruise lines fleet of 11 ships, theres everything from live music to lectures to keep all ages happy, and weve rounded up the most fun to be had. Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. I have a $25 OBC per pax. When I got to the page where you paid, I was asked if I wanted to use OBC or a Charge Card.