Flexibility. Companies across a variety of industries trust Liveops to provide virtual contact center services. Managing multiple systems, programs, and screens simultaneously. All rights reserved. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations.
Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms.
Careers at Liveops Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . Openforce simplifies your contractor management processes by providing a single platform solution. To accept cookies continue browsing as normal.
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Okta And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. A wide array of jobs -- many of them well-paid -- don't require a degree.. Remote work is undeniably popular and LiveOps offers that. GROW YOUR BUSINESS Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Want to become a Liveops agent? Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Status. Login - LiveOps Inc. When someone leaves, they're deactivated. You can also manage cookies in your browser settings. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Keith Myers, SVP Business Technology, Live Nation. (sales@liveops.com) Press & Media. Which equals no money! Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. Liveops | Okta . Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. fits your experience, personality, and preferences the best?
Sign In | WebCE Keep contractors happy with accurate payments on time, every time. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. Username or Email Password. Have additional questions about applying? Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. But what good is making your own schedule if you cant get a schedule? They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. Intelligent Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Actual earnings may vary depending on client opportunity and support required. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. Want to give someone something unique this holiday season? That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. Outspoken. Apr 04, 22 (Updated: Sep 19, 22) Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. The world class support of Liveops and unparalleled access to world-renowned clients. Support. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . Thats up to you. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. If there are system issues, you will not get paid. I like feeling like Im helping people all from the comfort of home. Across the web. . After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. OR Look in your activation email. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. Group Linking Link Okta groups to existing groups in the application. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Join Liveops Nation and experience the freedom and autonomy of being self-employed! If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities.
Independent Contractor Management - Openforce Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Be the customer care voice of top brands, providing best-in-class service. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Password Remember me Or, sign in using:
Duo Security for MFA | Okta Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. Find top links about Liveops Nation Login along with social links, FAQs, and more. This was a tight category! Login to track your existing support requests. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Organizations. Best of Antivirus Software. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Submit ticket. Earning potential. Attack Protection. Check the Eligibility requirements and make sure were currently accepting applications in your state.
Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . Whats it like to be self-employed and provide virtual contact center services? Get started on your new home business Flexibility. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Love the flexibility of the jobs, but wish training was paid. Are you an employee? Work confidently with real-time chat support, tech support, business tools and professional development workshops. Secure your consumer and SaaS apps, while creating optimized digital experiences. Browse case studies, customer service tips and other helpful resources for enterprises. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Take our quick quiz and well recommend our top client matches for you. From professional services to documentation, all via the latest industry blogs, we've got you covered.
LiveOps Review | How it Works & What To Expect - SideHusl Goodbye long commutes, rigid schedules, and busybody managers. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Scottsdale (headquarters) 1365 N. Scottsdale Rd. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. Rather, you are self-employed meaning you work for yourself, or your business. Keep in mind, the more you service, the higher your earning potential! By Veronicas pandemic story is unfortunately all too common. I still love it., You make your own schedule. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want.
LiveOps On-Demand Contact Center | Okta Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets.
But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. No matter what industry, use case, or level of support you need, weve got you covered. Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Login to know the status of the ticket. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here Independent Contractor Forgot Password Enter the email address associated with your account. Creatively solving problems. The background check requires a $24.99 processing fee paid directly to our vendor. Flexibility.
Why Liveops - Virtual Call Center Solutions But, the site does not guarantee that youll take calls during those hours. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. Forgot password? Yes! It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. You can make money teaching it online. They have to be accessible, easy to use, secure, and platform agnostic. Conducting inbound/outbound customer service calls. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. Avoid Recruiting Scams While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. That syncs to Okta and then that person cannot access any applications. To find out more, read our Privacy Policy and Cookie Policy. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Be a superhero sales agent with great earning potential. Unfortunately they dont pay a minimum per hour like other companies. The amount of paper eliminated alone was a huge benefit. Innovate without compromise with Customer Identity Cloud.
Working at Liveops: 947 Reviews | Indeed.com Virtual Healthcare Call Center Services - Liveops The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Our Offices. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Find Out How & Apply . Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! I wish there was some type of base pay. Users verify their identity by . People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. Support. Learn more about how Liveops virtual contact center solutions can scale your business. Qualify and onboard contractors in record time. Agent Login Username / Email Forgot password? Copyright 2023 Liveops, Inc. All rights reserved. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Then, this is the place where you can find some sources which provide detailed information. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. It was as simple as they said, adds Myers. Functionality Add this integration to enable authentication and provisioning capabilities. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. The cons are being able to work in your own home. Liveops: Flexibility. No ones done this, Huckabay says. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. Live far from an urban center? The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. This means you can choose when, where, and how often to work! But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Enjoy the freedom and flexibility of being your own boss. Browse case studies, customer service tips and other helpful resources for enterprises.
Liveops Agent Portal Okta - Explore Recent He sees a role for Okta in all of it. Support. Support.
Login - LiveOps Inc. IT Support Norton 360 with LifeLock helps keep your digital life safer. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? We would like to show you a description here but the site won't allow us. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Please enable it to improve your browsing experience. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Liveops SWA Array Overview This app integration supports Single Sign-On. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. I wish there was some type of base pay. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. We didnt just evolve the remote contact center model, we revolutionized it. Some clients also pay commissions. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Main hustle or side gig its all up to you. Health, Dental & Vision. about the agent experience and application. Press & Media. Now we can focus on making sure IT is partnered with the business in everything they do.. The more investment you make in yourself, the greater the reward. Independent Contractors are responsible for expenses and control their profit and loss. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands..
Liveops Agent Okta Portal Login to track your existing support requests. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. Were now out of the back room and working with the business to add direct value, Huckabay says. Set your own schedule to work around your life. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate.
Login - LiveOps Inc. IT Support This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Support staff employees are great and work hard to keep us busy and motivated.
Working at Liveops: 388 Reviews about Pay & Benefits - Indeed Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year.
We use cookies to improve your experience on our website. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Cons are having to provide your own equipment. You get to dictate when and how often you commit to providing services. Submit an application for an available virtual contact center opportunity. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. Work from home. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Liveops offers work from home in customer service and sales. As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. management. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. IT Support You are using an unsupported browser. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. Liveops Okta. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Improving Peoples Lives. Please update your browser to the latest version on or before July 31, 2020.
Forgot Password - LiveOps Inc. IT Support And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Your customers deserve the best at every touchpoint. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Universal Login. Once the Openforceplatform was in place, a major pressure point was released. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Login here. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile.
Liveops Nation Login - eihowr.dixiesewing.com You may also want to check out FlexJobs, which is a broad-based job site for remote positions. Learn More. Knowledge Base. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents.
Contact Us | Liveops 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Onboarding employees has become much more efficient.
The modern contact center. Virtual. Flexible. Efficient. - Liveops Pay, Vacation time, You get to work from home. They love it because it does what it's supposed to do.. Scottsdale, AZ 85257. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Earning potential. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. The sign-in URL is the web address you use in your desktop browser to access your company portal. Go Further; Marketplace. You are paid the the talk/email minute when working so your pay for each day will vary. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. When I started it, my team said, Youre crazy. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Love the flexibility of the jobs, but wish training was paid. which is why weve been helping companies like yours for over 20 years. Director of Customer Care, healthcare organization. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Want to become a Liveops agent? Reach out to us. Remember me. This means you can choose when, where, and how often to work! Then Liveops is looking for you! Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014.
Login - Corporate Helpdesk Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. Autonomy. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations.