", "If the customer is being physically aggressive towards myself or coworkers, I would call security immediately while making sure we are safe. I am prepared to express my interest through hard work and taking on leadership duties as you feel I am ready. Had to do a task, too. ", "I dislike working in an environment that is hostile and negative. Focus on giving the exact number of days you missed work and why. Interviews at Waitrose Experience Positive 77% Negative 15% Neutral 8% Getting an Interview Applied online 100% Difficulty 2.2 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (380) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) See more interviews for top jobs I have worked in retail for the past three years and love interacting with customers. Be sure to give a more in-depth answer than the typical 'I am looking for growth' answer many interviewers hear. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. Im on step two ! How would you manage food temperature in the freezers/ fridges? Interview questions and answers were first added on July 30th, 2018, 1 community answer was added by Lauren McCabe on October 31st, 2019, 304 questions and/or answers were updated by Krista Wenz on September 13th, 2022, Checked for grammar and spelling mistakes by Ryan Brown on September 13th, 2022. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. If I have a question or require assistance from my manager or mentor, I will not hesitate to ask them. Sent to your email inbox within seconds of your order being placed. The interview process was easy and enjoyable. If there is a recurring problem, you may decide to withdraw it from sale and make improvements. Be sure to highlight your favorite and most challenging positions. ", "Just yesterday, I had a customer make a purchase and noticed that she was struggling with her bags. How would you manage food temperature in the freezers/ fridges? Our date tracking prior to 2019 was not accurately kept. FREE 30 days access to our BESTSELLING online Interview Training Course! They asked basic questions which were simple and easy to answer. One time a situation did not go the way you expected, How would you deal with a customer complaint, when in the past have I shown time management, Tell me an example of when you received a good customer service, describe your experience and how would you apply that experience to working in this company. Within the Waitrose Interview Questions and Answers guide we have provided you with suggested answers and tips for utilising STAR. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. Now INSTANTLY download the suggested ANSWERS to the WAITROSE INTERVIEW and PASS your interview! Interviews. I had my interview yesterday, and I did great! It keeps me motivated to be better. You will be better prepared to answer the question if what they wrote is fresh in your mind. ", "I am very comfortable working independently. You had a group task to do, and then an individual interview with a manager. The process took 3 weeks. Some staff complained that they didn't have their work schedule yet. Tell the interviewer why this particular job duty excites you. 40 Waitrose Interview Questions (+ Answers) Had to do a task, too. I am also at a stage in my life where I have the stability of a good home life and partner, and as such, I am now able to dedicate more time to working flexible, and unsociable hours if and when required. Thanks so much for making these. I felt everything was relevant. Yes, I do have a couple of questions. Was one on one and answered about the job I was the given scenarios on the shop and had to put jobs in priority order. Display to the interviewer that you can do more than the bare minimum. I got an indication as to whether i got the position or not towards the end. You want to avoid saying you have nothing to learn from Waitrose. If I have a question or require assistance from my supervisor, I do not hesitate to ask them.". The hours were just not right for me in the end which is a shame. ", "I am very committed to my employer and am only absent in events of sickness or the odd family emergency. There is a fine balance between being accommodating and being a pushover. My most challenging position was with Company ABC. I also enjoy the annual reviews because it lets me show my staff how well they are doing and how much I appreciate their work. Felt like a formality rather than a real test of an interview. If you take the bus or ride a bike, that works too! I have some photos on my phone of displays I created if you want to see them. Q11. Tasks required are mainly focused on show how you can organize stuff. I feel this job is right for me, at this point in my career, because it offers an opportunity for me to utilize my recent education in Communication while allowing me to advance in my management skills. Thank you so much! "I am very comfortable working independently, but I also enjoy collaborating with others in a team environment. Customer service is vital to a company's success. I would tell my manager immediately. "I am more than willing to cover a shift for a coworker if possible. "Yes, I do have a question. The interviewer wants to know what you hope to gain by working for Waitrose. Focus on describing what you like most about the job and provide your reason why. I am energetic, dependable, honest, and have a strong work ethic. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Be sure to end your response on a positive note and tell the interviewer how you are excited to have the opportunity to interview for the position with their company. Talk to the interviewer about your interest in gaining a leadership role down the road. How to Answer: Why Do You Want to Work Here? I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to work every day. I have worked in retail for five years and have worked independently and with other team members, depending on where I worked. Waitrose Interview Questions. In my current position, we have a leaderboard, and I like that concept because it creates a healthy bit of personal competition for me as well. "I am happy to work a flexible schedule and overtime as needed. First is the psychometric tests followed by a group interview and then a solo interview. by asking how I can help them, listening to their responses, and providing excellent customer service. How would you deal with a customer complaint in one of our stores whilst working for Waitrose? "I am very much an over-achiever and find that the best way for me to be recognized for a job well done is through words of kindness. Describe a time when you completed a difficult, time-sensitive task whilst under pressure. Of course, you want to review the job announcement and research Waitrose beforehand so you are not asking questions that could be found during your research. Very detailed o line application process. Sales contests, for example, are a great way to motivate me.". Merely share that you have the means to get to work consistently and on time. "I describe my leadership style as collaborative. Let the interviewer know you are aware of the need for a flexible schedule and that you can work any schedule they need. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Sometimes you must relate to others in their style to be understood. I have an interview today ill update you on how i do :). You must also feel as though this is a good fit for you. Waitrose Interview Questions and Answers 1. There were scenario based questions but with lots of others stemming off them. ", "This job will fit perfectly surrounding my school schedule. Waitrose Interview Questions [+Includes Best Answers] - WorkNearYou What I found during my research is how Waitrose places high standards on sustainability while reducing your impact on the environment. Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for Waitrose, or if they have any hesitancy about hiring you. Tell me about a time you worked in a team. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. After everything we have gone over in this interview, do you have any hesitancy in offering me the position? I took two years of communications courses in college and have honed my verbal and written communication skills over the years. Very detailed o line application process. Full Suggested Answer & Detailed Response, Question 10, We coach each other on sales techniques and share success stories. TIP #2 During your Waitrose interview, we advise that you focus on demonstrating the core qualities and attributes of customer service, working hard under pressure, strong attention to detail, resolving customer complaints and queries, being a positive team player, having a flexible approach to work and also going above and beyond what is required for customers when needed. Retail environments are competitive, and a business can go down with one honest mistake and poor review. You want to be honest in your response without sounding needy. My math skills are strong, and I am confident I can meet your expectations regarding accepting customer payments. After this discusses hours I was available to work and when I could start. ", "The part of the job that excites me the most is working with customers. I understand that retail can be challenging because of the multiple personalities you are faced with daily. What is the interview process like at Waitrose & Partners? I take an evening college course on Tuesdays and Thursdays, so I would not be available those days after 5 PM. Really welcoming and straightforward, the interviewer was friendly. It was fast and easy, asked several questions and had a group part before. Describe a time when you managed multiple tasks all at once? You can cancel anytime by contacting us via our contact page or email. We have eliminated all risk for you. I have solid references who will attest to that as well. I won an iPad, cash incentives, and concert tickets. Q4. Common stages of the interview process at Waitrose according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Full Suggested Answer & Detailed Response, Question 2, All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. We worked together for a couple of overtime hours that day and were able to catch her up on everything. I applied online. ), UPDATE: I got the job offer.THANKS Richard . Focus on describing what form of reliable transportation you will use to get to work if hired. Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). I am geared for healthy competition, so when we had contests, it greatly motivated me. Company Information. Avoid speaking poorly of any previous managers or organizations. Q9. I felt everything was relevant. The interviewer wants to know what you like the most to see where your strengths lie. (You can also mention Heston, which is a premium range of Waitrose products, inspired or created by Heston Blumenthal) 2. Answer dates might appear two to three weeks before they were published. "My most recent employer and all others would say that I have strong character and always choose honesty first. ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. I always try to arrive 15 minutes early, but unforeseen circumstances can arise. Can you give an example of where you showed leadership? Really welcoming and straightforward, the interviewer was friendly. We do this by creating interview questions that we think you might be asked. This question determines if you can function well in a competitive environment. Interviews at Waitrose Experience Positive 78% Negative 7% Neutral 15% Getting an Interview Applied online 95% In Person 2% Recruitment Agency 1% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (381) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) The changes were implemented, and the company saved $15,000 in the first month. I also appreciate that you allow yourself and your employees to be themselves while working as a team. ", "In the past, I have worked best with managers who are strong mentors but also offer autonomy when it comes to the tasks they know I am well versed in.". Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. If the interviewer deems your absence from work an excused and unavoidable reason to miss work, it will likely not be an issue. Proper planning will get you far, but sometimes life happens, and you'll need a plan B. ", "If a coworker failed to show up for their shift, I would pick it up if possible. ", "I value honesty, so if I saw a coworker stealing. Interview. This means that every time you visit this website you will need to enable or disable cookies again. Instead of making it seem like the supervisor was at fault for not communicating in the manner you would have liked, let the interviewer know that you try to find a way to communicate that you both understand. Focus on being honest in your response. I looked at many job postings and interviewed some carefully selected places, but you are my front-runner. Tasks required are mainly focused on show how you can organize stuff. Glassdoor users rated their interview experience at Waitrose as 40.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). Performance incentives can be very motivating. If you are a college student or have another outside obligation that will hinder you from working a specific day, let the interviewer know during your interview. I felt everything was relevant. You will stand out as a stronger candidate if you reply that you motivate yourself at work. Rest assured, I am reliable and always come to work on time. Tell me about a time you worked in a team. Waitrose's core values are mentioned on its website and mentioned here: 'As co-owners we all have a share in the business and a shared commitment to go above and beyond for each other and our customers. The interviewer wants to see that you are self-aware and understand the type of manager or employer that brings out the best in you. QUESTION Waitrose has an exceptional reputation within the industry. "I have a lot of qualities that transfer well into a retail-based position. I am someone who has lots of experience taking care of customers and I am able to work hard under pressure as and when required, and also work as part of a diverse team to achieve the daily tasks required in this role.